Process Communication Model (PCM) ®
PCM is a complete toolset for managing communication and relationships.
Based on an Eric Berne Memorial Award-winning theory and developed for use by NASA in astronaut selection and team development, this model helps people discover themselves, self-motivate as well as understand others and communicate effectively.
The two components of PCM are the Individual Personality Profile and a practical course in which participants understand their own profile in detail and learn to use the tool to improve their relationships.
Individual Personality Profile
What does it tell about a person?
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The personality structure of the individual and the main lens through which he/she views the world (facts, emotions, opinions, reactions, actions, inactions)
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Motivating factors
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Character strengths
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The types of situations that could trigger distress
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In what type of environment does she/he work and communicate most effectively
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How he/she communicates naturally and how he/she prefers to be addressed by those around him
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The natural style of management
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What transformations of the motivational mix the person might have experienced throughout life
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Predictable distress behaviour
How can it be used?
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In recruitment processes
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For assigning roles and tasks in a team
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To create the most effective motivational mix
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For building teams
Discover your own profile by attending the next open PCM course. Detailshere.
PCM course agenda
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Contact perceptions: how people view the world
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Personality parts: the different energies and behaviours we manifest depending on the context
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Personality types
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Communication channels: how to speak the language of those around us to make ourselves understood faster and better
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Management styles: how we tend to lead and how we prefer to be led
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Psychological needs: what type of "battery charge" each type of personality needs
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Preferred work environment
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Distress sequence: how each type speaks and behaves when in distress
What do participants gain from a PCM course
On a personal level
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An understanding of their preferred communication style
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(Re)discovery of their own character strengths and what type of activity they value the most
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Understanding why distress arises
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Learning how to manage distress behaviour
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Understanding the dynamics and reasons behind the personal transformations they have experienced
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Understanding their motivational mix and developing an action plan to "recharge" it positively.
In interactions with others:
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Learn to identify the lens through which those around see the world (facts, emotions, reactions, actions, reflections, opinions)
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Learn to predict the behaviours of those close to them (family, colleagues, clients)
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Learn to establish and maintain effective relationships
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Learn how to motivate those around
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Understanding the reasons why people get distressed and what they can do to invite them to find a workable compromise.
